Hobby King

Had good or bad service from a supplier, online store or hobby shop? Share your experiences here.

How do you rate your satisfactioin with HobbyKing's service?

Excellent
38
21%
Good
83
46%
Average
16
9%
Fair
17
9%
Poor
27
15%
 
Total votes : 181

Re: Hobby King

Postby FLYguy » Sun Nov 13, 2011 11:21 pm

Hi, I ordered the following:

1x #S610C/16727 Turnigy Swashplate Tool (8mm) = $3.84
1x #HK500GT/9975 HK-500GT 3D Electric Helicopter Kit (incl. blades and extras) = $65.95
1x #TL-262/10960 TL-262 Thread Locker & Sealant High Strength = $0.99
1x #TURN-VP/16223 TURNIGY Voltage Protector = $1.99
1x #601-2PSeries/10264 XT60 Harness for 2 Packs in Series (1pc) = $1.99
1x #TX-9X-M2/8992 Turnigy 9X 9Ch Transmitter w/ Module & 8ch Receiver (Mode 2) (v2 Firmware) = $39.79

order placed on 11/10/2011, received it less than 3 weeks later - all 100%.
I myself was amazed, as I live in South Africa!!!

MUST BE A CONSPIRACY????
FLYguy
 
Posts: 1
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Re: Hobby King

Postby quarry44 » Tue Nov 29, 2011 8:32 pm

Wow,is this a new record?Ordered 26/11/11,delivered early morning 30/11/11.3 days EMS to New Zealand.
I'm certainly impressed. 8-)
quarry44
 
Posts: 383
Joined: Fri Aug 19, 2011 6:58 am

Re: Hobby King

Postby sh4nce » Tue Jan 24, 2012 11:31 am

I always use the standard (cheapest) shipping method. The well packed boxes normally arrive within 2 weeks at my address in Belgium/Europe from international warehouse. From DE Warehouse shipping takes 2 to 4 days. They don't have much items in DE Warehouse though. Only used it for some larger planes so far.

I have around 60 orders so far. I never had issues with broken or missing parts. The only incident I had was with a package that never got to me. Eventually (I believe after 1 month) it showed up as returned on the HK order status web pages. As reason for returned it had a "wrong address" error. Strange thing is that I never changed my address and had already around 59 orders shipped without issues. So I got in contact with the live chat. They could only return me the money (return in points that is) for the products, not for the shipping. On my complaint that shipping address was never changed I got a promise they would look into it. I got in touch again using the chat later on since nothing really happened. And then they confirmed to me they couldn't return the shipping money.

Since then I haven't ordered any products but I still have some credits now so eventually I'll probably order again to get these out of the way (that's what these credits are all about isn't it).
sh4nce
 
Posts: 5
Joined: Tue Jan 24, 2012 10:25 am

Re: Hobby King

Postby Icaro » Thu Jan 26, 2012 6:36 am

I haven't had any issues with HK...yet. It annoys me though how they don't use SSL for sign ups or logins. I always put https: to force their SSL. For an online shopping site with their kind of volume, you woul think that SSL is essential. Depends too on how secure their server is. Does anyone know if they use SSL connections if you pay directly with your credit card? I usually use PayPal so I haven't seen how they process other transactions.
Icaro
 
Posts: 2
Joined: Sat Jan 21, 2012 4:47 pm
Location: Tokyo, Japan

Re: Hobby King

Postby cynr100 » Mon Jan 30, 2012 1:09 am

Anyone notice that there are no Turnigy 9x in the Aussie HK warehouse anymore even on back order, is this "normal" for them or is the warehouse closing down. :?:
Not enough time in the day for all my crazy ideas, I'm not slow, I'm just pacing myself
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Posts: 821
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Location: Cairns, Australia

Re: Hobby King

Postby RCModelReviews » Mon Jan 30, 2012 4:25 am

Maybe it's because the Aussie national body won't approve them as "legal" for flying at MAA-affiliated clubs?

I think the Spektrum/Futaba/JR dealers have their feet well under that table and although the Orange receivers have recently been approved, the chances of the 9X making it past the oligopoly that is the Aussie hobby industry (sorry -- the MAA approval process) is pretty remote.
RCModelReviews.com, just the facts.
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RCModelReviews
 
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Re: Hobby King

Postby cynr100 » Mon Jan 30, 2012 7:13 am

Thanks for the enlighenment Bruce, had a quick flic through the MAAA site. RULES so many??!!! and just for a hobby sport. Am going to find a field in a deep valley where CASA should never go!!
Have just ordered a FS TH9X from Leadershobby, with freight cheaper than HK. Might be a mistake but it will be mine without rules.
Not enough time in the day for all my crazy ideas, I'm not slow, I'm just pacing myself
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cynr100
 
Posts: 821
Joined: Wed Jan 25, 2012 7:37 am
Location: Cairns, Australia

Re: Hobby King

Postby Juanlargo » Sat Feb 04, 2012 9:53 pm

cynr100 wrote:Thanks for the enlighenment Bruce, had a quick flic through the MAAA site. RULES so many??!!! and just for a hobby sport. Am going to find a field in a deep valley where CASA should never go!!
Have just ordered a FS TH9X from Leadershobby, with freight cheaper than HK. Might be a mistake but it will be mine without rules.



I have found Leaders to be a very good company, so far at least. Shipping is fast a trouble free so right now they are my go to overseas hobby store since I got severly burned by Hobby King.
Juanlargo
 
Posts: 21
Joined: Tue May 31, 2011 9:38 pm

Re: Hobby King

Postby cynr100 » Mon Feb 06, 2012 2:52 am

Thanks Juanlago, my 9X is still "backorder" hopefully it won't be far away.
Not enough time in the day for all my crazy ideas, I'm not slow, I'm just pacing myself
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cynr100
 
Posts: 821
Joined: Wed Jan 25, 2012 7:37 am
Location: Cairns, Australia

Re: Hobby King

Postby francoishaha » Wed Feb 08, 2012 2:25 am

Well, i buy a Turnigy 9x v2 Tx/Rx, i receive it 16 day after ... pretty good to me!
and second purchase order, 2 items backorder (Turnigy Rx and a Turnigy 130A power analyser)
and it take 24 day... and every product i receive were well packed and in perfect condition.

so until today i am pretty satisfied with HobbyKing.
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Location: Quebec Canada

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