Transcript of online live support....
"Joey> Hi, how can I help you today?
> Hi, I'm curious, why have the EMS postage rates gone up SOOO much, over a 50% increase on the base rate that used to be about $20 USD to New Zealand
Joey> Hi Roger, kindly please noted the price is from post office. Thanks.
> have they not updated their own online price calculator I wonder...?
Joey> I am sorry I am not sure
Joey> but the price of our postage table is base on the price offer by post office. Thanks.
Joey>
http://www.hobbyking.com/hobbyking/stor ... etable.asp> I just did a search here
http://app1.hongkongpost.com/CGI/speedp ... /step2.jsp for a 1kg parcel to NZ, and the rate is still listing as 153 HK Dollars (approx $20 USD).... "
... and still waiting for a reply at the moment...
and here is the continuation...
"Joey> I am sorry that we don't know the reason about the price of postage, if there is any difference.
Joey> as we offer the postage fee base on the price offer by post office. Thanks for your understanding
> ok, thanks, I shall watch this with interest... out of curiousity, do you know when the Australian branch will be opening, AND, if I want to organise for my own postage - where do I send a courier to pick up from the HK warehouse? I could not find a physical address on the website
> I was looking at a model that is too large to ship normally anyway...
Joey> yes, if the item can't be shipped due to size/weight limitation, you can ask courier to pick up from our HK warehouse. Our warehouse is in Fo Tan Hong Kong
Joey> I am sorry that we are not sure when the our Australian warehouse open, please check our webiste for updates. Thanks.
> thanks.. bye